Swiss Etiquette: How to Be Polite in Switzerland

Street behavior

Swiss people have created rules and customs on how people should behave in public. Through them, the Swiss want to ensure they’re maintaining a safe space where people don’t harm or disturb others.

When meeting someone for the first time in Switzerland, a handshake will do. You deliver the handshake while maintaining eye contact with that person. Breaking eye contact is considered to be very rude. However, if you’ve met someone more than one time, the greeting is more informal. Now, you can kiss them lightly on the cheek three times.

When talking to someone you’ve never met, you should approach them with the family name, or use the formal pronoun (Sie). You’ll continue this formal approach until they tell you otherwise.

When in the street or in the shops, you should greet everyone. This applies to small towns and villages where everyone knows everybody. Swiss people really appreciate this. They’ll make you feel welcome for as long as you’re respectful to them. In which language they’ll greet you depends on which canton you are. Usually, the most used greetings are “Grüetzi,” “Salü,” “Hoi,” or “Ciao.” You can certainly try to speak in English.

Respect for Rules and Order

  • Following Rules: Swiss society is very rule-oriented, and people are expected to follow laws, even the small ones (e.g., not speaking too loudly, not jaywalking, etc.).
  • Quietness in Public: Be mindful of noise levels in public places, including on public transport, in restaurants, and on the streets. Swiss people generally prefer a calm and quiet atmosphere.
  • Trash Disposal: Switzerland is known for its cleanliness. Dispose of trash in the correct bins and be mindful of recycling protocols.it’s unacceptable to litter and throw garbage on the streets. It’s also a punishable act by the law.

In Swiss society, Respect older people

Elderly people are highly respected in this country. Therefore, Swiss people require the same from you and other foreigners. You should always respect the elderly by giving them your seat.

Don’t chew gum

If you’re in the mood for gum, try not to chew it while in public. It’s considered a rude and irritable act by the Swiss.

Switzerland has four official languages (German, French, Italian, and Romansh), so the region you are in will affect the language used. It's polite to greet someone in the local language, but if you're unsure, asking if they speak English is generally accepted.

  • German-speaking: Use "Grüezi" or "Hallo" for a greeting.
  • French-speaking: Use "Bonjour" or "Salut."
  • Italian-speaking: Use "Ciao" or "Buongiorno."

Respecting Dialects: While you don’t have to master the local dialect, making an effort to learn a few words in the local language can go a long way in building rapport.

Gift-Giving:

  • Occasions for Gifts: Giving gifts is common on special occasions (e.g., birthdays, Christmas, or when visiting someone’s home), but it’s not necessary for casual social interactions.
  • How to Present Gifts: If you’re invited to someone’s home, it’s thoughtful to bring a small gift, such as a bottle of wine, flowers, or a box of chocolates. If you bring flowers, make sure they are in odd numbers (even numbers are for funerals).
  • Gift Wrapping: It’s customary to present a gift wrapped in a neat, attractive way. Avoid extravagant wrapping.
Swiss Etiquette Language

Punctuality is Key

  • Be on Time: In Switzerland, punctuality is considered a sign of respect. Being late, even by a few minutes, can be seen as rude or unprofessional. Always aim to arrive a little early, whether for social or business meetings.
  • Appointments: If you’re running late, it’s courteous to inform the person in advance.

Greetings

  • Handshakes: A firm, but not overly strong handshake is the common greeting, especially in business settings. In more casual settings, a friendly wave or a nod may also suffice.
  • Salutations: When greeting someone, use titles (Herr, Frau) followed by their last name, unless invited to use first names. This applies particularly in business contexts.
  • Kissing on the Cheek: In some regions (like French-speaking areas), it’s common to greet close friends with one or two kisses on the cheek. However, it’s always best to follow the lead of the locals.